Scroll the Scriptures

Support

Effective MMC Media LLC

Questions about the app or your subscription? Most answers are below. For anything else, write to us.

Email

A person reads every email and replies within one day. If your question is about a purchase, include your anonymous ID.

On this page
  1. 1. Cancel your subscription
  2. 2. Restore a purchase
  3. 3. Ask for a refund
  4. 4. Find your anonymous ID
  5. 5. Delete your data
  6. 6. Report an error in a verse
  7. 7. Free trial reminder
  8. 8. Devices and availability

1. Cancel your subscription

  1. On your iPhone, open Settings and tap your name.
  2. Tap Subscriptions.
  3. Choose Scroll the Scriptures and tap Cancel Subscription.

The app’s Settings also has a link to this screen: Manage or cancel subscription.

Cancel at least 24 hours before the trial or the current period ends. Deleting the app does not cancel your subscription.

2. Restore a purchase

On a new phone, or after you reinstall the app, open the app and tap Restore purchase. It is on the offer screen and in Settings. Use the same Apple Account you used to subscribe.

3. Ask for a refund

Apple handles all payments and refunds. We cannot give refunds ourselves. Go to reportaproblem.apple.com, sign in with your Apple Account, and choose the purchase.

4. Find your anonymous ID

The app makes a random ID on your phone. It is not your name or your Apple Account. To find it, open the app and go to Settings › About. It is under “Your anonymous ID”, with a Copy button. Send it with your email if you want us to find or delete your purchase record.

5. Delete your data

  • On your phone: delete the app. That removes your progress, saved verses and settings.
  • Your purchase record: email support@scrollthescriptures.com with your anonymous ID. We will delete the record within 30 days.
  • Emails you sent us: ask us and we will delete them.

The Privacy Policy lists everything the app sends and why.

6. Report an error in a verse

In the app, open a verse’s Share menu and tap Report an error, or use Report an error in Settings. It opens your own email app with the verse reference filled in. You can also email support@scrollthescriptures.com and name the book, chapter and verse.

7. Free trial reminder

If you allow notifications, the app reminds you 2 days before your free trial ends, so a charge never surprises you. Cancel at least 24 hours before the trial ends and you pay nothing.

8. Devices and availability

The app is for iPhone and is offered in the United States. It is coming soon to the App Store.